Media Releases
Stay informed about our groundbreaking initiatives, partnerships, and industry insights as we continue to innovate and elevate our services. Explore our press releases to discover how Extend Communications is shaping the future of communication solutions.
Extend assists with overloaded phone lines for Hurricane Katrina relief
With the devastating destruction of Hurricane Katrina, relief organizations across the United States are having difficulty keeping up with the overwhelming support from the public. On September 1st, Extend Communications was asked to provide overflow support to call centers handling donation calls for the Salvation Army. In less than 24hrs, [...]
Extend Communications Ranked 2nd in North America for Service Excellence
Extend Communications Inc., of Brantford, ON has been honoured with the exclusive Award of Excellence by the Association of TeleServices International (ATSI), the industry's trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Extend Communications Inc. was presented with the award at ATSI's [...]
Email Invoicing available
Effective immediately, all client invoices are available as Adobe Acrobat (.pdf) files at no additional charge. For more information contact billing AT extendcomm.com
Extend recognized by Canadian Call Management Association
Extend Communications Inc., of Brantford, ON has been honoured with both the prestigious Call Centre Award of Distinction, as well the exclusive 2004 Award of Excellence for the sixth consecutive year, by the Canadian Call Management Association (CAM-X). The Industry's Trade Association for providers of Call Centre Services including Inbound [...]
Extend Communications Inc. acquires All Call Communications
Extend Communications Inc., a telephone call centre and wireless messaging company headquartered in Brantford, announced today its expansion into the Greater Toronto Area with the purchase of 100% of the shares of All Call Communications, based in Georgetown. "The All Call operation was a perfect fit within our ongoing expansion [...]
Extend receives Award of Distinction from U.S.-based organization
Extend Communications Inc., of Brantford ON has been honored with the prestigious Call Center Award of Distinction by the Association of TeleServices International (ATSI). The industry's Trade Association for providers of Call Center services including Inbound Order Desk/Help Desk and Web Enabled customer assistance recognized Extend Communications for their outstanding [...]