A leading North American Call Centre

Unique and individual solutions for telephone
answering,
email response, and web interactions.

A leading North American Call Centre

Unique and individual solutions for telephone answering,
email response, and web interactions.

A leading North American Call Centre

Unique and individual solutions for telephone answering,
email response, and web interactions.

Media Releases2024-02-28T18:27:01+00:00

Media Releases

Stay informed about our groundbreaking initiatives, partnerships, and industry insights as we continue to innovate and elevate our services. Explore our press releases to discover how Extend Communications is shaping the future of communication solutions.

Extend assists with overloaded phone lines for Hurricane Katrina relief

With the devastating destruction of Hurricane Katrina, relief organizations across the United States are having difficulty keeping up with the overwhelming support from the public. On September 1st, Extend Communications was asked to provide overflow support to call centers handling donation calls for the Salvation Army. In less than 24hrs, [...]

July 23, 2010|

Extend Communications Ranked 2nd in North America for Service Excellence

Extend Communications Inc., of Brantford, ON has been honoured with the exclusive Award of Excellence by the Association of TeleServices International (ATSI), the industry's trade association for providers of telecommunications and call centre services including telephone answering and message delivery. Extend Communications Inc. was presented with the award at ATSI's [...]

July 23, 2010|

Email Invoicing available

Effective immediately, all client invoices are available as Adobe Acrobat (.pdf) files at no additional charge. For more information contact billing AT extendcomm.com

July 23, 2010|

Extend recognized by Canadian Call Management Association

Extend Communications Inc., of Brantford, ON has been honoured with both the prestigious Call Centre Award of Distinction, as well the exclusive 2004 Award of Excellence for the sixth consecutive year, by the Canadian Call Management Association (CAM-X). The Industry's Trade Association for providers of Call Centre Services including Inbound [...]

July 23, 2010|

Extend Communications Inc. acquires All Call Communications

Extend Communications Inc., a telephone call centre and wireless messaging company headquartered in Brantford, announced today its expansion into the Greater Toronto Area with the purchase of 100% of the shares of All Call Communications, based in Georgetown. "The All Call operation was a perfect fit within our ongoing expansion [...]

July 23, 2010|

Extend receives Award of Distinction from U.S.-based organization

Extend Communications Inc., of Brantford ON has been honored with the prestigious Call Center Award of Distinction by the Association of TeleServices International (ATSI). The industry's Trade Association for providers of Call Center services including Inbound Order Desk/Help Desk and Web Enabled customer assistance recognized Extend Communications for their outstanding [...]

July 23, 2010|
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