Media Releases
Stay informed about our groundbreaking initiatives, partnerships, and industry insights as we continue to innovate and elevate our services. Explore our press releases to discover how Extend Communications is shaping the future of communication solutions.
Power failures – How to cope with your telephones
It's been just over a month since 50 million people had to go without power for several hours and even days in parts of Canada and the United States. At Extend, years of experience, training, planning, and a fantastic effort by staff paid off. Our emergency generators kicked in automatically [...]
Power outage fails to stop Cambridge communications firm
Marie-Lauren Gregoire REPORTER STAFF One business extended itself through the dark hours of the night as Cambridge, Ontario and most of the eastern United States were plunged into darkness during the massive power outage Thursday. Extend Communications on Water Street operates 24 hours a day and they did not stop [...]
Two Lyons follow similar paths in different cities Tuesday
BY GREG DUROCHER, COMMUNITY EDITORIAL BOARD Cambridge Reporter A typical day in the life of Scott Lyons, the president of the Brantford Chamber of Commerce and president of Extend Communications in Brantford, might be like this: Scott arrives at his Charlotte Street office at 8 a.m., settles in and calls [...]
Kitchener and Cambridge locations merge
Today Extend completed the merger of its Kitchener and Cambridge offices. The combined operation now offers more efficient call handling, the advantages of a larger pool of staff, and new equipment. New services now available to all accounts include: Message delivery by email. Automated 'check-in' services for faster and easier [...]
Fax-to-Email service launched
The latest service offering from Extend Communications Inc. is their fax-to-email service. This service allows all users to have their own individual fax numbers (Brantford exchange), and have faxed documents automatically received as am email attachment. Attachments are in Adobe Acrobat Reader format (*.pdf) which is a free image viewer [...]
Extend Receives Award of Distinction
Extend Communications was awarded the prestigious Call Centre Award of Distinction by the Canadian Call Management Association (CAM-X) at a national conference held last week in British Columbia. Over a year in its' development, the Call Centre Award of Distinction program released in June 2001, was created in response to [...]
