A leading North American Call Centre

Unique and individual solutions for telephone
answering,
email response, and web interactions.

A leading North American Call Centre

Unique and individual solutions for telephone answering,
email response, and web interactions.

A leading North American Call Centre

Unique and individual solutions for telephone answering,
email response, and web interactions.

Media Releases2024-02-28T18:27:01+00:00

Media Releases

Stay informed about our groundbreaking initiatives, partnerships, and industry insights as we continue to innovate and elevate our services. Explore our press releases to discover how Extend Communications is shaping the future of communication solutions.

Wireless Email Coverage Expands to include United States

Two-way paging and wireless email service launched earlier this year has now been expanded to included coverage across the U.S. Now users of the Motorola T900 and 935 wireless email devices can roam to most major centres across North America with full coverage.

July 23, 2010|

Payment Options Enhanced

Extend now offers a wider selection of on-line payment options for U.S. and international clients. Options now include the acceptance of DISCOVER cards, as well as on-line VISA and MASTERCARD secure transactions in U.S. dollars. This augments the Canadian on-line banking payment options which were implemented early last year. For [...]

July 23, 2010|

Extend launches Internet “Call Me” in Beta Test

Extend Communications announced it's intention to provide full World Wide Web integration today, with the launch of it's CALL ME service. With the addition of a CALL ME button on a user's web site, Extend call center agent's can immediately connect with web surfers by either a PSTN telephone call, [...]

July 23, 2010|

Extend Receives Award of Excellence from Canadian Association of Message Exchanges

Extend Communications has been honored with the exclusive 2000 Award of Excellence by the Canadian Association of Message Exchanges, Inc. (CAM-X), the industry's trade association for providers of telecommunications services in the call center services including telephone answering and message delivery. The award follows more than six months of testing [...]

July 23, 2010|

Extend acquires Wings Communications Ltd.

Extend Communications Inc., a local telephone answering call centre, announced today the acquisition of Wings Communications Limited of Simcoe. The business will be moved to Brantford and merged with Extend's existing operation at 49 Charlotte Street. The purchase is Extend's 5th in as many years, and will represent an estimated [...]

July 23, 2010|

Extend offers Internet payment options

Effective today, clients of Extend Communications can choose to pay their accounts on-line, or by their bank's telephone banking service. Arrangements have been with all six national Canadian Banks. Negotiations have also begun to offer this service to U.S. clients in the near future.

July 23, 2010|
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