Media Releases
Stay informed about our groundbreaking initiatives, partnerships, and industry insights as we continue to innovate and elevate our services. Explore our press releases to discover how Extend Communications is shaping the future of communication solutions.
Canadian Call Management Association recognizes Extend Communications with GOLD Site Certification
Canadian Call Management Association (CAM-X) is pleased to announce that Extend Communications Inc. has qualified for the 24/7 Call Centre GOLD Certification Award. The Certification indicates that Extend Communications Inc. has met or exceeded high standards in the following areas: business practices, life safety, operations, including normal and emergency procedures, [...]
Extend receives Diamond Award of Excellence from Industry Association
Extend Communications Inc. has been honoured with the Diamond status Award of Excellence for achieving eleven consecutive years of service excellence. The recognition is bestowed by the Canadian Call Management Association (CAM-X), the industry's Trade Association for providers of call centre services and telephone answering. Extend was presented with the [...]
Extend President Scott Lyons featured in Contact Management Magazine article “Outsourcing Trends in a Down Economy”
Contact Management Magazine article
Association of TeleServices International Awards Extend
The Association of TeleServices International (ATSI) has awarded Extend Communications Inc its Pearl Award for 6 years of consecutive Service Excellence. Extend has placed in the Top 10 internationally among members of the association for several years, and ranked 4th out of American and Canadian call centres for 2009. This [...]
CCA confirms Extend as Best Call Centre in Toronto area
The Business category of the Consumers Choice Awards has re-confirmed Extend as the #1 call centre in the Greater Toronto Area. Leger Marketing, one of the world's largest and most respected research firms, conducted their independent survey of call centre users over the first half of 2009. This is the [...]
Extend Communications joins Innovators Alliance
Scott Lyons, President of Extend Communications Inc. has accepted membership into the Innovators Alliance, an Ontario based network of CEOs who foster profitable growth through innovation. Members of Innovators Alliance have achieved significant growth in their business and are looking to unleash potential further with new business practices. Through training [...]
